Please use the form below for technical support, replacement, return or exchange.

To speed up the process of your support inquiry, please provide as much information as possible. Thank you!

Purchaser's first name (required)
Purchaser's last name (required)
Email (required)
Phone Number (required)


Reason for Support Inquiry
 Purchase Range Hood Chimney/Extension Request for Installation Manual Item is Damaged Item is Defective Replacement Parts Item Exchange Refund Return Technical Support Request for Tracking Info Question About our Products Other If other, please specify
Contact Preference
 By email By phone


Where was the order placed? (required) (Canada Site) Ordered by Phone Other If other, please be specific


Order Number - Required for Amazon Orders
(Use ; to separate if more than one)
Date of Purchase (approximate)
Model, SKU or Product Page URL

Your Message

Attach Image > 5 mb (Picture required if the item is damaged)